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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of S Ward

S Ward

September 6, 2024

5  out of  5
rating by S Ward
"Michelle is knowledgeable and professional. She followed through on what she said she would do and was easy and pleasant to work with."
We responded:
"Thank you for your kind words! We're thrilled to hear that Michelle's knowledge, professionalism, and follow-through made your experience enjoyable. We appreciate your feedback and are glad that working with her was a pleasure. If you need any further assistance, please don't hesitate to reach out!"
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Charles Sherron

September 5, 2024

5  out of  5
rating by Charles Sherron
"I have been with Ed Buckley for over 20 years. He and his staff provide excellent service and support."
We responded:
"Thank you so much for your 20 years of trust and support, Charles! We're delighted to have been of service to you, and we'll continue to be here whenever you need assistance. Your kind words mean a lot to our team."
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Sheri H

August 30, 2024

5  out of  5
rating by Sheri H
"I wanted to thank Joanna Statefarm Representative in Citrus county Florida for helping me to get my monthly payments down to an affordable price. Thank you for explaining each of the coverages and what they detail what I really need and what I really didn’t need as far as coverage wise."
We responded:
"Thank you, Sheri, for sharing your experience and for your kind words about Joanna! We're delighted to hear that she was able to help you find an affordable rate while ensuring you fully understood your coverage options. Joanna takes pride in making sure our clients have the right coverage tailored to their needs, and it's great to know she made a difference for you. "
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Greg Localio

August 30, 2024

5  out of  5
rating by Greg Localio
"Outstanding service. First class, all the way. Highly recommend."
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that you received outstanding, first-class service from our team. Your recommendation means the world to us, Greg! "
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David Slinkard

August 23, 2024

5  out of  5
rating by David Slinkard
"Samantha Robinson was a delight to work with very efficient very dedicated to her work in finding us the perfect homeowners policy"
We responded:
"Thank you for your feedback, David! I’m thrilled to hear that working with us was a delight and that our team was efficient and dedicated in finding the perfect homeowners policy for you. We strive to provide excellent service and it’s wonderful to know we met that goal for you."
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Sierra Engleking

August 23, 2024

5  out of  5
rating by Sierra Engleking
"I highly recommend great customer service. If I have a question they’re always answering me!!"
We responded:
"Sierra, thank you! I'm so glad you found my team and I deliver excellent customer service and knowledgeable to answer all your questions. Please let us know if there is anything else we can do for you or if you have any further questions. "
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Sierra Keaton

August 23, 2024

5  out of  5
rating by Sierra Keaton
"This company is very awesome they have helped me in a lot of different ways. Every time I have a question always answers… I highly recommend!"
We responded:
"Thank you for your fantastic review, Sierra! We're thrilled to hear that you found our team to be awesome, helpful, and understanding, and that you received great customer service. Your recommendation means a lot to us, and we truly appreciate your kind words. "
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Daneilya Hotaling

August 23, 2024

5  out of  5
rating by Daneilya Hotaling
"Kayla is the best! Very attentive and answered all my questions! Was able to save me a ton of money each month and even added more benefits to the package! Will recommend to everyone"
We responded:
"Thank you, Daneilya for your fantastic review! I’m thrilled that Kayla provided attentive service, answered all your questions, and helped you save money while enhancing your benefits. Your recommendation means a lot to us!"
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Melissa McCrann

August 23, 2024

5  out of  5
rating by Melissa McCrann
"I just relocated to Homossassa, FL from Queens, NY. The State Farm team was helpful, efficient, and got me the policy bundle I needed for my needs. Very pleased!"
We responded:
"Thank you for your positive feedback, Melissa! I’m glad to hear that our team was able to assist you efficiently with your policy bundle after your relocation. It’s great to know that we met your needs and that you’re pleased with our service."
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Emily Williams

August 22, 2024

5  out of  5
rating by Emily Williams
"Samantha Robinson was a huge help in securing homeowners insurance before buying our home. As a first time buyer, there was a lot that we didn't know, and she took so much time to explain everything to us in detail which made all the difference. We did not have the same experience with other agents and really appreciate the friendly, helpful service we received from Samantha!"
We responded:
"Thank you, Emily, for your feedback! We’re thrilled to hear that our team provided valuable assistance and took the time to explain everything in detail. It’s great to know that our friendly and helpful service made a difference for you as a first-time buyer. Congratulations on your new home!"
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Andrew Regalmuto

August 3, 2024

5  out of  5
rating by Andrew Regalmuto
"Since 2019, Ed Buckley and his team have diligently managed our insurance requirements. They are attentive and always willing to go the extra mile. Michelle Cote, in particular, is remarkable for her strong work ethic. I am extremely satisfied and would recommend their insurance services."
We responded:
"Andrew, thanks so much for the glowing review. We appreciate it!"
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Michelle Korelich

July 31, 2024

5  out of  5
rating by Michelle Korelich
"Michelle Cote is always friendly and extremely helpful anytime I call or email with questions. Thanks to Michelle, my experience with this office has been smooth and stress free."
We responded:
"Thank you so much, Michelle! I'm thrilled to hear my team and I were able to provide you with great customer service. We appreciate your positive feedback and are delighted to know you had a great experience with us."
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Amanda Jones

July 30, 2024

1  out of  5
rating by Amanda Jones
"I’ve been with State Farm for 10 years in 3 different states and let me just say , this State Farm is a rip off and now I have to find another insurance company because I’m not going to keep getting over charged for the same policy I already had for a decade !"
Profile photo of Bonnie Baker

Bonnie Baker

July 29, 2024

5  out of  5
rating by Bonnie Baker
"We"ve been With Ed Buckley's Agency for over 24 years, Always had great service, and contacts with agents that are exceptional. I am happy to say SOME things Never Change. We had our recent visit with Michelle Cote, She is extremely knowledgeable, intuitive and helpful. Thank you Michelle, and Ed for always being Exceptional."
We responded:
"Thank you for your wonderful review, Bonnie! I'm truly grateful for your continued trust and loyalty over the past 24 years. It's fantastic to hear that you've consistently received great service and exceptional support from our agents. Michelle is indeed a valuable member of our team, and I'm glad she was able to provide you with the knowledgeable and helpful service you’ve come to expect from us. Thank you, Bonnie, for your kind words, and we look forward to continuing to serve you with excellence."
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Heather Schlesinger

July 22, 2024

5  out of  5
rating by Heather Schlesinger
"Love State Farm! They always take care of my requests so quickly. And you always feel like a person and not just a number. Thank you!"
We responded:
"Thank you so much, Heather! We’re delighted to hear that your experience with State Farm has been so positive and that we’ve been able to address your requests promptly. It’s our goal to make sure you feel like an individual and not just another customer. We appreciate your kind words and are here to assist with anything. "
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Barbara Zawila

July 18, 2024

5  out of  5
rating by Barbara Zawila
"Michelle Cote @ State Farm office in Homosassa office is great on customer service. She help me a couple of times and was always helpful"
We responded:
"Thank you for sharing your positive experience, Barbara! We’re thrilled to hear that Michelle provided you with great customer service and was consistently helpful. We truly value her dedication to assisting our clients. If you ever need further support or have any questions, don’t hesitate to reach out. We’re here to help!"
Profile photo of Tony Cattedra

Tony Cattedra

July 11, 2024

2  out of  5
rating by Tony Cattedra
"When we started using this office about four years ago, they were pretty good. However that has changed for the worse. They seem to have a lot of staff turnover and never return phone calls or emails. Not sure if the turn over is the reason or just they are overworked. Doesn’t matter. The result is dysfunctional operations. If I wasn’t leaving Florida and canceling all my insurance, I would’ve changed agents because I was tired of having to call or email them and follow up on their mistakes and oversights. Another business becomes mainstream and not taking care of their clients. One fantastic employee was Joanna. She always did as asked and followed through."
Profile photo of Dawn Allebach

Dawn Allebach

July 4, 2024

1  out of  5
rating by Dawn Allebach
"Every 6 months or so I call Ed Buckly's office to compare insurance rates and they never mind my call. They can just pull up my information and updated to give me their rate quote. Well, this time I spoke with an awesome agent Michelle Cote. Michelle delivered excellent service and went above and beyond helping get my previous car insurance cancelled. What I really love is I not only can call to take care of my policies, but I can also just drive over and speak face to face with my agent or anyone in the office. The hometown experience is to me is pleasurable. If you're looking for insurance call Michelle, she's a valuable employee at this office. Highly recommended. REVIEW UPDATE: 5 Stars to 1 and that's generous. Since my glowing review of Michelle and the office I'd like to make you aware of the mess I have dealt with since then. I purchased my policy and I have had nothing but issues with Michelle and State Farm Corp. as well. Note: Only Michelle not other employees at that office. My insurance effective date was listed as the 12th not the 9th which was the date of purchase and effective date. I waited over a month for a correction to my policy date so I would not have a lapse in coverage. My date of insured was incorrect with my new policy, and it cost me over $200 for 3 days of insurance with Nat Gen. My cancellation date and effective date should have been the 9th. So, in a nutshell, I was insured by 2 companies for 3 days. So, Michelle and Kayla from Great Florida were working together to resolve the problem. After over one month and still waiting from my refund from Nat Gen I was willing to chough it up as a loss because I could not get my binder to show the correct date. Nat Gen had collected my monthly payment for my renewal. I had hopes of a timely resolution which after a month of waiting I finally asked Kayla to cancel the policy effective the date Michelle had put on my binder which was the 12th. I decided to speak with Michelle in the office, so she could see my frustration with this whole ordeal. At that time, I explained I was tired of waiting to get my $600 back from Nat Gen because Michelle said that the corporate office was bogged down with policies to correct my date. You know what I find funny, the date you purchase a policy your immediately covered. WOW! At that time, I also asked Michelle to provide proof of insurance to my vehicles finance company so they would not just place their insurance on my vehicle, which would have been a bigger nightmare. Well, Michelle said no problem she would take care of it. FOOL ME TWICE SHAME ON ME. So today, about 2 weeks or so later, I got the email again that they have not received my insurance information. I QUIT and she's the office manager! I will be calling the Crystal River State Farm office Monday to take care of my insurance needs going forward. Advice to self, make sure when someone says, "I will take care of it", have them do it when you're in the office at their desk."
We responded:
"Thank you so much, Dawn, for your glowing review! We're thrilled to hear about your positive experience with Michelle and our office. Providing excellent service and accommodating your needs, whether over the phone or in person, is our priority. It's fantastic to know that Michelle went above and beyond to assist you with cancelling your previous car insurance and ensuring a smooth transition. We take pride in offering a hometown experience where you can feel comfortable discussing your insurance needs face to face. Your recommendation of Michelle and our office is greatly appreciated, and we're here to continue providing you with top-notch service for all your insurance needs."
Profile photo of Sheri Schultz

Sheri Schultz

July 3, 2024

5  out of  5
rating by Sheri Schultz
"Michelle has been quick, efficient, knowledgeable and friendly EVERY time we have had questions, concerns or are in need of insurance updates or coverage. She has gone above and beyond reasonable expectations to assure that our needs are met. Her level of expertise leaves us feeling confident that nothing has fallen through the cracks."
We responded:
"Thank you, Sheri, for your review! We're thrilled to hear that Michelle has consistently provided you with quick, efficient, knowledgeable, and friendly service. Going above and beyond to meet our client's needs is something we strive for, and it's great to know that Michelle has achieved this for you. Your confidence in her expertise means a lot to us. If you have any further questions or need assistance, Michelle and our team are always here to help."
Profile photo of Sheri Fitzgerald

Sheri Fitzgerald

July 3, 2024

5  out of  5
rating by Sheri Fitzgerald
"What a great agency...very courteous and professional, ty so much for fitting all my needs, would highly recommend chaz to help you get the best deals..ty so much"
We responded:
"Thank you for your fantastic review, Sheri! We're delighted to hear that our team provided you with courteous and professional service and that we could meet all your needs effectively. We aim to ensure our customers receive the best deals and excellent service. "
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Mickey Fambri

June 28, 2024

5  out of  5
rating by Mickey Fambri
"Excellent customer care and information. Michelle in knowledgeable, friendly and efficient."
We responded:
"Mickey, we're delighted that you had such a positive experience with Michelle. It's wonderful to hear that she provided excellent customer care and that her knowledge, friendliness, and efficiency made a difference for you. "
Profile photo of Pierce Kimbrough

Pierce Kimbrough

June 28, 2024

5  out of  5
rating by Pierce Kimbrough
"Chaz Steinkamp was fantastic in every way. He helped me find what coverage I needed for my car insurance and gave me great advice. Also, Chaz assisted me with how to get a AAA membership. Like a good neighbor, Chaz from State from was there. Thank you Chaz!"
We responded:
"Thank you so much for your wonderful feedback, Pierce! We're delighted to hear that our team provided you with exceptional service and helped you find the right coverage for your car insurance. It's great to know that you received valuable advice and assistance. Your kind words truly reflect our commitment to being there for our clients like a good neighbor."
Profile photo of Kenneth Gamage

Kenneth Gamage

June 17, 2024

5  out of  5
rating by Kenneth Gamage
"Excellent customer service. Joanna has been helping us for years and has always been friendly, knowledgeable, and customer focused. Thank you Joanna and your team! Kim G"
We responded:
"Kim, thank you so much for your wonderful review! We're thrilled to hear that Joanna has consistently provided you with excellent customer service over the years. Being friendly, knowledgeable, and customer-focused are qualities we value highly in our team. Joanna and the rest of our team appreciate your recognition! "
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paul cason

June 6, 2024

5  out of  5
rating by paul cason
"We were looking for a Top Rated Auto Insurance company and State Farm came out on top. Thanks to our new agent Mr Chaz Steinkamp we are saving several hundred dollars every 6 months over our previous Auto Insurance providers. Allstate and Progressive both consistently increased our rates every renewal. Chaz took the time and asked all the questions needed to saves us a lot of money, and yet maintained premium coverage. Thank you Chaz. Paul C"
We responded:
"Thank you, Paul, for sharing your experience! We're thrilled to hear that you chose Sus as your top-rated auto insurance company and that you're saving significantly on your premiums while maintaining premium coverage. Providing personalized service and helping our customers save money are top priorities for us. We appreciate your feedback and thank you for choosing us!"
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Jeralyn Cross

May 20, 2024

5  out of  5
rating by Jeralyn Cross
"Always a great experience any time I call. If it's a question, addition to my policy or a change it's always a wonderful conversation and I get the help I need the first time. Thanks to Michelle and everyone at State Farm."
We responded:
"Thank you, Jeralyn! It's great to hear that Michelle and the team have been able to help you with changes, questions and additions consistently. We value and appreciate your review. Thank you for allowing us to handle your insurance needs!"